Terms and Conditions from Brocle with Pro-care

Pro-care Notice:

- This terms and conditions article is a bit long, so you can raise your head and rest your eyes for a while before you start reading. You can also grab a mug of coffee and taste it while you reading if you feel likes to...

- Alright, here we go. 

 

      Welcome to Brocle, a brand of technology and service dedicated to improving people's lives through care technology and exceptional customer service. Our mission is to make the world a better place, and we do this by creating products that have a positive impact on people's lives. Our team places a strong emphasis on quality and innovation, and we are committed to creating cutting-edge designs that are user-friendly and accessible to everyone at a competitive price.

      Brocle stands for Pro-care. And our team is committed to providing exceptional customer service and building lasting relationships with customers. Therefore, there are certain conditions that we are not able to control or work out. For example, lets say you may be reading this terms and conditions on your phone, tablet or laptop with your mug of coffee. And accidentally some dog barking so loud that it terrifies you and makes some of your coffee drops out into your phone, tablet or laptop. We are sorry if all those conditions just had happened and it had happened to ruin your electrical device. However, we are not able to help in all those conditions.

     So we suggest you read the following conditions carefully, so you will have a pleasant experience while buying form us and using our products. Those are also part of our Pro-care service.

    By accessing or using our website, products, or services, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms and conditions carefully before using our website, products, or services.

General Terms

  1. By using our website, products, or services, you agree to be bound by these terms and conditions of use.
  2. We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website, products, or services after any modification constitutes your acceptance of the new terms and conditions.
  3. Our website, products, or services may be temporarily or permanently unavailable from time to time due to maintenance or other reasons. We are not responsible for any losses or damages you may incur as a result of such unavailability.
  4. You are solely responsible for the security of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

 

Products and Services

  1. We provide a variety of products and services, including but not limited to, technology products, care technology products, and customer services.
  2. We make every effort to ensure that our products and services are of high quality and meet customer needs. However, we do not guarantee that our products and services will meet your expectations or requirements.
  3. We reserve the right to modify or discontinue any product or service at any time without prior notice.
  4. We reserve the right to limit the quantity of any product or service that we offer.

 

Pricing and Payment

  1. Our prices are subject to change without prior notice. We are not responsible for any errors or omissions in pricing.
  2. We accept payment byall payment methods as specified on our website.
  3. We reserve the right to refuse or cancel any order for any reasons that we will explain to you when such cancellation happens.
  4. If you cancel an order before it is shipped, we will issue a full refund to your account.If the order is shipped out, you may not able to cancel it before the item is returned to our warehouses.

 

Shipping and Delivery

  1. We ship our products to customers worldwide, subject to product availability and shipping restrictions.
  2. We make every effort to ship your order promptly and provide you with tracking information.
  3. Orders with missing key information cannot be fulfilled. You are responsible for providing all information the shipping couriers requested, like full name, full address, and valid phone numbers.
  4. d. We are not responsible for any delays or damages that may occur during shipping or delivery, including but not limited to, delays caused by customs or other government agencies.
  5. e. If you receive a damaged or defective product, please contact us immediately for a replacement or refund.

 

Returns and Refunds

  1. We accept returns of most products within 30 days of delivery, subject to our return policy.
  2. We reserve the right to refuse any return that does not comply with our return policy.
  3. We will issue a refund to your account for the purchase price of the returned product, less any shipping and handling charges.
  4. We are not responsible for any losses or damages that may occur during the return shipping process.

Intellectual Property

  1. Our website, products, and services may contain intellectual property that is owned by us or our licensors, including but not limited to, trademarks, logos, and copyrights.
  2. You may not use our intellectual property without our prior written consent.
  3. You may not reproduce, modify, or distribute our intellectual property without our prior written consent.

 

Limitation of Liability

  1. We are not liable for any losses or damages that may occur as a result of your use of our website, products, or services.
  2. We are not liable for any indirect, incidental, special, or consequential damages that may result from your use of our website, products, or services.
  3. Our liability to you is limited to the purchase price of the product or service that you purchased from us.

 

Dispute Resolution

  1. Any disputes arising from or related to these terms and conditions of use will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
  2. You agree to waive your right to participate in any class action lawsuit or class-wide arbitration.
  3. Any arbitration proceedings will be conducted in English and will be held in Hong Kong.


Governing Law

  1. These terms and conditions of use are governed by the laws of the State of California, without regard to its conflict of law provisions.
  2. Any legal action arising from or related to these terms and conditions of use will be brought in the state or federal courts located in San Francisco, California.

Entire Agreement

  1. These terms and conditions of use constitute the entire agreement between you and Brocle regarding the use of our website, products, or services.
  2. If any provision of these terms and conditions of use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

 

Force Majeure
      When encountering the following force majeure events, your order cannot be fulfilled:

  1. Natural disasters, such as floods, earthquakes, typhoons, and tsunamis.
  2. Government actions, that is, after the order is placed, due to the government's issuance of new laws and administrative regulations, the contract cannot be objectively fulfilled.
  3. Sudden social events, such as the sudden occurrence of wars and other social events, which make the originally scheduled contract unable to be fulfilled. However, general social unrest, strikes, and other events should be classified as unexpected events caused by human factors, and should be adjusted mainly based on the principle of change of circumstances."

 

Thank you for choosing Brocle. We hope that our products and services will help make your life better. If you have any questions or concerns, please contact us at service@broclex.com. Brocle stands for Pro-care, so we will solve every issue with you for a better world.