Shipping Time and Services

Thanks for ordering from Brocle, where we stand for Pro-care. This article is helping you to under stand our shipping time and services better.

 

SHIPMENT DIRECTLY FROM CHINA / SOUTHEAST ASIA

Generally, Brocle in co-operating with GEOY SCM, LLC to fulfill all customer orders from warehouses in China and Southeast Asia. Our standard order processing time is 2 working days and the standard shipping takes 5-45 days depending on the destination countries and shipping services you choose.

Here are the shipping services applied to shipment from China and Southeast Asia:

Standard:

  • Delivery time: 15-45 days (15-30 days for customers from Asia, Europe, Oceania and North America; 25-45 days for customers from Africa and Latin America)
  • Shipping courier: National post, EMS, E-packet, etc.
  • Tracking: https://www.17track.net/en

Expedited:

  • Delivery time: 5-20days (5-15 days for customers from Asia, Europe, Oceania and North America; 7-20 days for customers from Africa and Latin America)
  • Shipping courier: Directairlines, DHL, UPS, FedEx, SAGAWA, etc.
  • Tracking: https://www.17track.net/en

 

SHIPMENT FROM LOCAL WAREHOUSES

To offer customers with Pro-care service - sooner native shipping, Brocle offer product shipments from local warehouses in destination countries like USA, Germany, Japan and Saudi Arab as well. Such shipments are usually offered to customers from countries where our warehouses are located in. Please pay attention to shipping notes when you place orders.

Here are how shipping service standard are used with local warehouses:

TRHD (Threshold) / Shipped from Local warehouse - Standard

  • Delivery time: 5-10 days (including 2-3 days of order processing time)
  • Place packages in the first dry area on the property
  • Adult signature required
  • Scheduled delivery, recipient phone number provided must be valid

ROC (Room of Choice)

  • Delivery time: 5-10 days (including 2-3 days of order processing time)
  • Adult signature required
  • Scheduled delivery, recipient phone number provided must be valid
  • Deliver packages to a room specified by customer
  • Up or down up to two flights of stairs

WG (White Glove)

  • Delivery time: 5-10 days (including 2-3 days of order processing time)
  • Adult signature required
  • Scheduled delivery, recipient phone number provided must be valid
  • Deliver packages to a room specified by customer
  • Up or down up to two flights of stairs
  • Open packaging
  • Simple assembly (up to 20 minutes)
  • Packaging material removal after assembly

 

We may use more shipping services with GEOY SCM, LLC. If you find details unclear or you have any question regarding our shipping services, please feel free contact us to let us know.